The Pre-Need Seller and Drop-Bys, part 2
March 9, 2010 by David Dassow
Last time we spoke about using drop-bys to create new business and combine mailing strategies with in-person drop-bys.
Let’s move the subject to snowballs.
Years ago I lived in a place where it hardly ever snowed.
But, one evening, for no particular reason it snowed quite a bit.
By the way, the snow disappeared by mid-morning the next day which is a lesson in itself to take advantage of opportunities when they arise and don’t wait or dilly dally around as the opportunity may soon disappear.
I had left work about 15 minutes before everyone else and decided to make a bunch of snowballs.
Now, I could have made one or two snowballs and waited for people to exit the building and begin throwing them but if I had as soon as the recipient discovered what I was doing they would be able to retaliate before I could make a sufficient number of new snowballs.
So, instead, I made as many snowballs as I could and when the opportunity arose I immediately began to throw my snowballs non-stop until they were gone.
This is called massive action.
You need a sufficient number of leads (snowballs) for this strategy to work.
Here’s what happened.
All of the folks I threw snowballs at immediately took cover and were forced to defend.
They would defend by making a snowball and throwing it back wildly so they could make another snowball.
While I kept throwing snowballs. While they were under fire it took several of them several more minutes to determine a new strategy to retaliate. Hence, the sales associate who laughed when she saw me working 15 – 45 year old leads was left behind because I had a game-plan.
I continued to throw those snowballs and my aim became better and better the more I threw.
Here are the lessons learned in my drop-by test:
If I had only dropped by on a few prospects the system would not have worked (massive action was necessary and I dropped in on 6 – 12 leads a day). With each new day I would get the number of drop-bys up in the 10 –12 range.
So, obviously I wasn’t as good at this technique when I began but because I had so many leads I could continue to practice and get better.
As I became better at drop-bys, I guess you could call it, more comfortable, I was able to drop-by on 10 – 12 a day consistently.
The more prospects I dropped in on the better I got at speaking to them (after awhile all of my prospects were reacting the same way to my unannounced visit).
Of course, many of these prospects were not home when I dropped by (I made 3 – 4 in-person contacts every day).
I spent maybe 2 – 18 minutes at the door talking.
Each prospect who invited me back at a future time purchased.
I warmed up some leads for a future undetermined time (I have no results from those yet but will let you know in a couple of weeks).
Those massive drop-bys turned into massive action and a snowball effect that allowed me to write new business.
As I continue this experiment for two more weeks I’m willing to bet that I’ll match the results of the first two weeks.
Additionally, I’m willing to bet that a lot of the leads I warmed up the first two weeks will meet with me over the next couple of weeks creating a bigger snowball effect.
I’m sending another note to the remaining folks that were not contacted as well as the ones I attempted who were not home for the initial drop-bys.
By setting up my drop-bys close together I was able to save an enormous amount of time prospecting for new business.
One other note:
When I researched this group of people I made sure ages were within my optimum range and the business would be high probability of traditional casket burials.
As I researched, if it appeared to be cremation I eliminated them from my list.
This is important because 3 out of the 4 agreements I wrote were traditional casket burials. Segmenting your list of prospects helps you focus on your target audience.
Next time we’ll talk about list segmentation and how you can put together targeted lists of folks with some commonality that fits within your target market.
By the way, it was the enormous amount of prep-work that I did that made the biggest difference.
You’ve heard me say this before; you’ve got to research the group of people you want to do business with and not allow the market to dictate to you.
I can’t tell you how many sellers of pre-arrangements waiting for business to come in the door.
These sellers have no idea what business is going to come in the door because they aren’t proactive in their prospecting.
Because I was searching for a particular segment of business the responses and attitudes were all pretty similar.
This made it easier for me to communicate with these folks. Had I not done the early research I would have wasted a lot of time.
Click here for part one of this series.
Happy Selling!
David…
P.S. We’re in a higher level Prospecting series for the next couple of weeks. If you’re having trouble go back to my previous posts (Archive Page).
P.P.S. Also, if you haven’t invested in your self yet you need to now. No one can take away your education and experience. If you don’t seek it out no one will do it for you. The better your understanding of Prospecting the more marketable you are. The more marketable you are the more valuable you become….you get to call the shots.
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You can achieve more in the next six months than the last 12 months combined.
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