http://howtosellpreneed.com/referrals/when-should-you-follow-up-with-an-at-need-family The Premier Funeral & Cemetery Sales Training Source Tue, 02 Mar 2010 14:20:08 -0700 http://wordpress.org/?v=2.8.2 hourly 1 http://howtosellpreneed.com/referrals/when-should-you-follow-up-with-an-at-need-family/comment-page-1#comment-119 Stu Mon, 26 Oct 2009 13:50:48 +0000 http://howtosellpreneed.com/?p=2007#comment-119 I'm trying to follow up with families that have not been immediately seen with a Service Follow ''Up visit that not only gets feedback about the service reccieved and how we can do better but also leads to the four commitment questions. Your thoughts? I’m trying to follow up with families that have not been immediately seen with a Service Follow ”Up visit that not only gets feedback about the service reccieved and how we can do better but also leads to the four commitment questions.
Your thoughts?

]]> http://howtosellpreneed.com/referrals/when-should-you-follow-up-with-an-at-need-family/comment-page-1#comment-118 Stu Mon, 26 Oct 2009 13:48:07 +0000 http://howtosellpreneed.com/?p=2007#comment-118 David, You are corrct and right on target from my experience abpout follow up I alsoworked for a company that strongly suggested that families be seen 3-5 days after a arrangement conference in the funeral buriness and the same time window after burial on the cemetery side. The rationale is that the family is still in business mode taking care of affairs and that the family may also still be together and in a mind set to think about pre planning. Your "scab" of opening of a wound analogy is a very good one after too long of a time and the family has started to heal. Thanks! David,
You are corrct and right on target from my experience abpout follow up I alsoworked for a company that strongly suggested that families be seen 3-5 days after a arrangement conference in the funeral buriness and the same time window after burial on the cemetery side. The rationale is that the family is still in business mode taking care of affairs and that the family may also still be together and in a mind set to think about pre planning. Your “scab” of opening of a wound analogy is a very good one after too long of a time and the family has started to heal.
Thanks!

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